Vikram Chugh vikram_chugh@mitel.com & | • A dynamic and result-driven professional with an experience of over 15 years in technical writing in multiple domains. • Possess strong troubleshooting, coordinating, writing, publishing, and technical editing skills. • Responsible for all the documentation tasks in DDLC (Document Development Life Cycle). • Experience in project management and process development. • Experience in Agile and Waterfall model of development. • Adept in creating deliverables such as online help, user and installation guides, release notes, and product description documents. • Ability to quickly grasp intricate issues and resolve the same. • Experience with handling multiple projects with the ability to multi-task effectively. KEY CONTRIBUTIONS • Winner of the Mitel 2019-2020 Annual Shark Tank competition. Began with the participation, among 125 ideas, in the Mitel Innovation day 2019, leading to pitching the idea to the Executive committee including the CEO. Won and received funding to productize a mobile application using Augmented Reality. • Migrated documents created from of various tools such as MS-Word, Adobe Framemaker, Adobe Robohelp, and MadCap Flare to DITA. • Involved proactively to troubleshoot project-related and technical issues independently. Typical areas were deployment of help on Web Servers, context sensitivity, and errors faced using documentation tools. • Implemented the concept of single-sourcing and online help for software applications. • Set up software environment to work with the product to ensure accurate and concise documentation. • Maintained a personal blog called RefertoWrite which lists troubleshooting tips encountered while using documentation tools. • Maintained and monitored documentation environment for the documentation team, which includes content management system, templates, and publishing activities.

Vikram Chugh

• A dynamic and result-driven professional with an experience of over 15 years in technical writing in multiple domains. • Possess...

Bengaluru, Karnataka, India

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Vikram Chugh’s Emails [email protected]

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Vikram Chugh’s Location Bengaluru, Karnataka, India

Vikram Chugh’s Expertise • A dynamic and result-driven professional with an experience of over 15 years in technical writing in multiple domains. • Possess strong troubleshooting, coordinating, writing, publishing, and technical editing skills. • Responsible for all the documentation tasks in DDLC (Document Development Life Cycle). • Experience in project management and process development. • Experience in Agile and Waterfall model of development. • Adept in creating deliverables such as online help, user and installation guides, release notes, and product description documents. • Ability to quickly grasp intricate issues and resolve the same. • Experience with handling multiple projects with the ability to multi-task effectively. KEY CONTRIBUTIONS • Winner of the Mitel 2019-2020 Annual Shark Tank competition. Began with the participation, among 125 ideas, in the Mitel Innovation day 2019, leading to pitching the idea to the Executive committee including the CEO. Won and received funding to productize a mobile application using Augmented Reality. • Migrated documents created from of various tools such as MS-Word, Adobe Framemaker, Adobe Robohelp, and MadCap Flare to DITA. • Involved proactively to troubleshoot project-related and technical issues independently. Typical areas were deployment of help on Web Servers, context sensitivity, and errors faced using documentation tools. • Implemented the concept of single-sourcing and online help for software applications. • Set up software environment to work with the product to ensure accurate and concise documentation. • Maintained a personal blog called RefertoWrite which lists troubleshooting tips encountered while using documentation tools. • Maintained and monitored documentation environment for the documentation team, which includes content management system, templates, and publishing activities.

Vikram Chugh’s Current Industry Mitel

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Work Experience

Mitel

Senior Member Of Technical Staff Ii

Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Present

Mavenir

Senior Technical Writer

Tue Sep 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Sep 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)

Honey

Lead Technical Writer

Sun Feb 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)

Srs Consulting

Senior Technical Writer

Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)

Mavenir Systems

Technical Lead - Documentation

Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)

Nokia Siemens Networks

Senior Technical Writer

Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)

Conformia Software

Senior Technical Writer

Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Apr 01 2008 00:00:00 GMT+0000 (Coordinated Universal Time)

Symphony Services

Engineer- Documentation

Fri Sep 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)

Blueyonder

Technical Writer

Mon Aug 01 2005 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Aug 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)

Mitel Networks

Senior Member of Technical Staff Ii

— Present

Skills

Languages

FAQ About Vikram Chugh

Vikram Chugh is located at
Bengaluru, Karnataka, India

Vikram Chugh is a
• A dynamic and result-driven professional with an experience of over 15 years in technical writing in multiple domains. • Possess strong troubleshooting, coordinating, writing, publishing, and technical editing skills. • Responsible for all the documentation tasks in DDLC (Document Development Life Cycle). • Experience in project management and process development. • Experience in Agile and Waterfall model of development. • Adept in creating deliverables such as online help, user and installation guides, release notes, and product description documents. • Ability to quickly grasp intricate issues and resolve the same. • Experience with handling multiple projects with the ability to multi-task effectively. KEY CONTRIBUTIONS • Winner of the Mitel 2019-2020 Annual Shark Tank competition. Began with the participation, among 125 ideas, in the Mitel Innovation day 2019, leading to pitching the idea to the Executive committee including the CEO. Won and received funding to productize a mobile application using Augmented Reality. • Migrated documents created from of various tools such as MS-Word, Adobe Framemaker, Adobe Robohelp, and MadCap Flare to DITA. • Involved proactively to troubleshoot project-related and technical issues independently. Typical areas were deployment of help on Web Servers, context sensitivity, and errors faced using documentation tools. • Implemented the concept of single-sourcing and online help for software applications. • Set up software environment to work with the product to ensure accurate and concise documentation. • Maintained a personal blog called RefertoWrite which lists troubleshooting tips encountered while using documentation tools. • Maintained and monitored documentation environment for the documentation team, which includes content management system, templates, and publishing activities. Mitel

Vikram Chugh currently works in the
Mitel

Vikram Chugh specializes in
• A dynamic and result-driven professional with an experience of over 15 years in technical writing in multiple domains. • Possess strong troubleshooting, coordinating, writing, publishing, and technical editing skills. • Responsible for all the documentation tasks in DDLC (Document Development Life Cycle). • Experience in project management and process development. • Experience in Agile and Waterfall model of development. • Adept in creating deliverables such as online help, user and installation guides, release notes, and product description documents. • Ability to quickly grasp intricate issues and resolve the same. • Experience with handling multiple projects with the ability to multi-task effectively. KEY CONTRIBUTIONS • Winner of the Mitel 2019-2020 Annual Shark Tank competition. Began with the participation, among 125 ideas, in the Mitel Innovation day 2019, leading to pitching the idea to the Executive committee including the CEO. Won and received funding to productize a mobile application using Augmented Reality. • Migrated documents created from of various tools such as MS-Word, Adobe Framemaker, Adobe Robohelp, and MadCap Flare to DITA. • Involved proactively to troubleshoot project-related and technical issues independently. Typical areas were deployment of help on Web Servers, context sensitivity, and errors faced using documentation tools. • Implemented the concept of single-sourcing and online help for software applications. • Set up software environment to work with the product to ensure accurate and concise documentation. • Maintained a personal blog called RefertoWrite which lists troubleshooting tips encountered while using documentation tools. • Maintained and monitored documentation environment for the documentation team, which includes content management system, templates, and publishing activities.

Vikram Chugh speaks the following languages:
No languages available.

Vikram Chugh has prior experience in the following industries:
Mavenir , Honey , Srs Consulting , Mavenir Systems , Nokia Siemens Networks , Conformia Software , Symphony Services , Blueyonder

Vikram Chugh has the following professional experience:
Mitel , Mavenir , Honey , Srs Consulting , Mavenir Systems , Nokia Siemens Networks , Conformia Software , Symphony Services , Blueyonder , Mitel Networks .