Volkan Özkan

FAQ About Volkan Özkan

• What is Volkan Özkan's address?

  Volkan Özkan is located at
  Istanbul, Istanbul, Turkey

• What is Volkan Özkan's job title?

  Volkan Özkan is a
  Responsible for securing that warranty systems and goodwill budgets are correctly utilised by the dealer network as well that costs are tracked and control issues/solutions are identified and addressed. Further responsible for providing basic product and technical support to the authorised repairer / dealer network and customers, where appropriate. • Manage a cost optimized warranty and obligingness handling according to Mazda Standards • Manage the settlement of claims of final customers • Support the implementation of the warranty and goodwill processing • Secure participation in the technical cause study and contribution in quality issue’s resolution Responsible for the preparation and execution of technical trainings, to secure the increase of the technical standard and technical knowledge within all dealers • Prepare and dissect training cars / materials • Provide, organise and execute trainings and seminars under the Mazda guidelines • Participate in new vehicle launches by preparing in advanced technical trainings • Coordinate and provide technical advice, support and trainings for authorised repairers and if necessary coordinate external service providers (e.g. trainers) • Coordinate and execute local adaptation of training literature/ material provided by Center • Compose specific training materials for different proficiency levels • Increase the Dealer Relationship Survey results in the range of technical trainings • Rework and evaluate the trainings • Support the organization in execution of the Global competition • Secure the tuning of training contents and technical trainings to the last state of the art Mazda Motor Europe

• What industry does Volkan Özkan currently work in?

  Volkan Özkan currently works in the
  Mazda Motor Europe

• What is Volkan Özkan's area of expertise?

  Volkan Özkan specializes in
  Responsible for securing that warranty systems and goodwill budgets are correctly utilised by the dealer network as well that costs are tracked and control issues/solutions are identified and addressed. Further responsible for providing basic product and technical support to the authorised repairer / dealer network and customers, where appropriate. • Manage a cost optimized warranty and obligingness handling according to Mazda Standards • Manage the settlement of claims of final customers • Support the implementation of the warranty and goodwill processing • Secure participation in the technical cause study and contribution in quality issue’s resolution Responsible for the preparation and execution of technical trainings, to secure the increase of the technical standard and technical knowledge within all dealers • Prepare and dissect training cars / materials • Provide, organise and execute trainings and seminars under the Mazda guidelines • Participate in new vehicle launches by preparing in advanced technical trainings • Coordinate and provide technical advice, support and trainings for authorised repairers and if necessary coordinate external service providers (e.g. trainers) • Coordinate and execute local adaptation of training literature/ material provided by Center • Compose specific training materials for different proficiency levels • Increase the Dealer Relationship Survey results in the range of technical trainings • Rework and evaluate the trainings • Support the organization in execution of the Global competition • Secure the tuning of training contents and technical trainings to the last state of the art

• Which languages does Volkan Özkan speak? 

  Volkan Özkan speaks the following languages:
  No languages available.

• Which industries has Volkan Özkan previously worked in?   

  Volkan Özkan has prior experience in the following industries:
  Mermerler Automotive Mazda

• What is Volkan Özkan’s work experience?  

  Volkan Özkan has the following professional experience:
  Mazda Motor Europe , Mermerler Automotive Mazda .

• How can I find Volkan Özkan on LinkedIn?  

  You can view Volkan Özkan’s
  LinkedIn profile at LinkedIn URL.

• What are Volkan Özkan’s work email addresses?  

  Volkan Özkan’s work email addresses are
  [email protected] .

• What company does Volkan Özkan work for?  

  Volkan Özkan works at
  Mazda Motor Europe