
Yaqi Zhang
With over ten years of work experience in service, I am a passionate and driven Project Owner at... | Avepoint, 10 Collyer Quay, Singapore
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Yaqi Zhang’s Emails ya****@av****.com
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Yaqi Zhang’s Location Avepoint, 10 Collyer Quay, Singapore
Yaqi Zhang’s Expertise With over ten years of work experience in service, I am a passionate and driven Project Owner at AvePoint, a leading provider of cloud solutions for enterprises and governments. I have a strong background in industrial management engineering, and I have completed several certificates from Harvard Business School Online in management essentials, disruptive strategy, and financial accounting. I also hold a Project Management Professional (PMP) certification from the Project Management Institute. My mission is to deliver the best quality of service and customer satisfaction, while optimizing the use of resources and time. I enjoy working with diverse and talented teams, and I always seek to learn from others and share my knowledge and insights. As a Project Owner at AvePoint, I am responsible for the entire project performance and service standards, from planning to execution to maintenance. I have the autonomy to manage and coordinate cross-department resources, and I report directly to the upper management and executive chairman for critical issues and situations. I have successfully handled the company's largest project during the support and maintenance phase, standardizing the process to accommodate over 20,000 users and complex system requirements. I have also established support maintenance plans and procedures, aligned with client agreements, and ensured service quality assurance. I have demonstrated my skills in quality of service, resource management, time line management, and customer support, and I have received positive feedback and recognition from both internal and external stakeholders.
Yaqi Zhang’s Current Industry Avepoint
Yaqi
Zhang’s Prior Industry
Wanhe International S
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Apple
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Avepoint
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Work Experience

Avepoint
Project Owner
Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Avepoint
Department Team Lead
Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Sep 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Avepoint
Customer Support Manager
Wed Sep 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Sep 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Senior Specialist Trainer
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Aug 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Rotational Team Manager
Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Apple
Customer Service Support
Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Wanhe International S
Key Cusotmer-Client Coordinator For Education Sector
Sat Mar 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)