
Yosarika Fauziah
Mapping Distribution Point, Check and Reset RK (Rumah Kabel), Manage and Check customer data.Campaign Operation : - configure... | West Java Province, West Java Province, Indonesia
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Yosarika Fauziah’s Emails yo****@xl****.co
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Yosarika Fauziah’s Location West Java Province, West Java Province, Indonesia
Yosarika Fauziah’s Expertise Mapping Distribution Point, Check and Reset RK (Rumah Kabel), Manage and Check customer data.Campaign Operation : - configure marketing segment,offer,policy , script for targeted subscriber using campaign management system. - send campaign to targeted subscriber / customer thru campaign management system for Reactivation, Stimulation, Product adoption, Retention, and Vas. - handle campaign management system performance - mantain and monitoring campaign result - manage complaints related to campaign from customer services - configure loyalty campaign for targeted subscriber/customer. Provide guidance and prevention for the improvement of capabilities for transitioning new and change service into live service operation towards IT (Billing, Non Billing, And Infrastructure) - service validation and acceptance assessment (compliance and risk/impact) - change management - post implementation review. 1. Support production complaint related to SOA/SOAR and Event Based Marketing services 2. Troubleshoot L3 problem 3. Configuration package. Job experience : Development SOA and Event Based Marketing using TIBCO ActiveMatrix BusinessWork 5.6/5.7 : 1. SOA Enhancement XL Prefix Number - 151 Upfront Discount 2. SOA [Migration Service] 151 Modern Channel from AMX to Provisioning Mapper 3. SOA New Internet Package Total Recall (XLCOMBO25L) 4. SOA Universal Quota / Request Open Access CLM Loyalty Package 5. SOA Simply Red C (voice reccuring- make reminder and recurring configurable) 6. EBM (Rejection Subscription Outside Campaign Period) 7. EBM (Remove SMS Sequencing in ContactProtocol) 8. EBM (Batch Job Delete Campaign Data Source Table) 9. EBM (query bundling_whitelist for pp_id with effective from and effective to) 10.EBM (EBM Track Trace) 11. EBM (Delete Campaign Partition) 12. EBM (Enhance OccuredOn: Reload & SMSReply Event) Others : A. Manage and monitor campaign EBM XL, B. Manage, estimate schedule, verify requirements, and create RFC to load to production.
Yosarika Fauziah’s Current Industry PT Smartfren Telecom Tbk
Yosarika
Fauziah’s Prior Industry
PT Telekomunikasi Indonesia
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PT. XL Axiata Tbk
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PT Smartfren Telecom Tbk
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Work Experience

PT Smartfren Telecom Tbk
Customer Lifecylce Management (Marketing Group)
Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
PT. XL Axiata Tbk
Change Coordination of Service Operation Governance - Change And Release Management
Mon Sep 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Jan 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
PT. XL Axiata Tbk
XL Apprentice - Production Support
Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Aug 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
PT. XL Axiata Tbk
XL Apprentice - Touchpoint Integration
Tue Oct 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
PT Telekomunikasi Indonesia
Internship - Divisi Akses
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Aug 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)