Yosuke Konishi

FAQ About Yosuke Konishi

• What is Yosuke Konishi's address?

  Yosuke Konishi is located at
  United States

• What is Yosuke Konishi's job title?

  Yosuke Konishi is a
  I have over 15 years of experience in software tech support, of which the last 10 years have been spent managing several Bioinformatics tech support groups in India. I started my career as a tech support representative for a startup bioinformatics software company called Silicon Genetics that was later acquired by Agilent Technologies. From there my career path has taken me to a support management position as business needs lead to the decision to outsource tech support to a third party partner in India (Persistent Systems Limited, Pune, India). As part of this transition, I have traveled to India 10 times in order to train and set up the support infrastructure. In fact, I have contributed to the set up of two support call centers in India for two separate product lines. As such, I understand the importance of building a strong infrastructure and technical knowledge within a tech support team, be it new or old. This includes comprehensive technical and communication trainings, CRM that is able to capture important metrics, and alignment on business goals. Agilent Technologies

• What industry does Yosuke Konishi currently work in?

  Yosuke Konishi currently works in the
  Agilent Technologies

• What is Yosuke Konishi's area of expertise?

  Yosuke Konishi specializes in
  I have over 15 years of experience in software tech support, of which the last 10 years have been spent managing several Bioinformatics tech support groups in India. I started my career as a tech support representative for a startup bioinformatics software company called Silicon Genetics that was later acquired by Agilent Technologies. From there my career path has taken me to a support management position as business needs lead to the decision to outsource tech support to a third party partner in India (Persistent Systems Limited, Pune, India). As part of this transition, I have traveled to India 10 times in order to train and set up the support infrastructure. In fact, I have contributed to the set up of two support call centers in India for two separate product lines. As such, I understand the importance of building a strong infrastructure and technical knowledge within a tech support team, be it new or old. This includes comprehensive technical and communication trainings, CRM that is able to capture important metrics, and alignment on business goals.

• Which languages does Yosuke Konishi speak? 

  Yosuke Konishi speaks the following languages:
  No languages available.

• Which industries has Yosuke Konishi previously worked in?   

  Yosuke Konishi has prior experience in the following industries:
  Silicon Genetics

• What is Yosuke Konishi’s work experience?  

  Yosuke Konishi has the following professional experience:
  Agilent Technologies , Silicon Genetics , Agilent Technologies .

• How can I find Yosuke Konishi on LinkedIn?  

  You can view Yosuke Konishi’s
  LinkedIn profile at LinkedIn URL.

• What are Yosuke Konishi’s work email addresses?  

  Yosuke Konishi’s work email addresses are
  [email protected] .

• What company does Yosuke Konishi work for?  

  Yosuke Konishi works at
  Agilent Technologies