
Greg Brass
Technology leader and Product owner, delivering results by bridging business and technology. Focused on global enterprise wide solutions...
Atlanta, Georgia, United States
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Greg Brass’s Emails [email protected]
Greg Brass’s Phone Numbers No phone number available.
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Greg Brass’s Location Atlanta, Georgia, United States
Greg Brass’s Expertise Technology leader and Product owner, delivering results by bridging business and technology. Focused on global enterprise wide solutions including Software products, ERP (Workday), CRM (Salesforce.com), data and custom solutions and integrations. Transforming business needs into revenue driving solutions. Expertise includes consulting, leading, designing, and delivering technology and process based solutions that support best practices, operational efficiency, and scalable solutions. Seeking an organization that want to drive more value and ROI on their investment in technology, people and processes. Extensive experience working on Salesforce.com platform. Accomplishments: • Drove an increase in revenue and customer retention for CareerBuilder's flagship SaaS product, the Resume Database as Product Director by creating new value and innovations based on customer needs. • Transformed CareerBuilder’s support team of over 300 agents to a scalable service console solution on Salesforce Service Cloud, enabling rapid growth from advertising products to a larger and more complex Software as a Service (SaaS) product support model. - Reducing time to resolve by 70% • Launched fulfillment system in Salesforce Sales Cloud to track purchases, project progress and customer launch information to ensure successful and profitable implementations across all products. • Empowered new customer success teams by integrating Gainsight with Salesforce to drive higher retention rates by over 10% • Integrated multiple corporate acquisitions into Salesforce to drive increased revenue growth of over 80 million • Created CareerBuilder Connect, a Salesforce Community solution with KCS driven knowledge base, client on-boarding and peer to peer support options to reduced cost of support by 30% In summary I am a solution and product owner that can view the big picture, always be thinking strategically while diving the tactical needs of the business.
Greg Brass’s Current Industry The Home Depot
Greg
Brass’s Prior Industry
Robbins
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Trs Staffing Solutions
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Msi International
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Cbeyond
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Careerbuilder Com
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The Home Depot
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Work Experience

The Home Depot
Sr Manager Operations
Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
The Home Depot
Manager Operations Process
Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
The Home Depot
Delivery Manager
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
The Home Depot
Sr. Technical Project Manager
Wed Nov 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time)
Careerbuilder Com
Director of Operations Technology - Product Owner for Post Sales Systems
Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Oct 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Careerbuilder Com
Product Director – Resume Database
Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Nov 01 2013 00:00:00 GMT+0000 (Coordinated Universal Time)
Careerbuilder Com
Information Systems Team Lead
Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)
Cbeyond
Data Analyst - HR
Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Mar 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time)
Msi International
Director of Technology
Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Jul 01 2006 00:00:00 GMT+0000 (Coordinated Universal Time)
Msi International
IT Manager
Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jan 01 2002 00:00:00 GMT+0000 (Coordinated Universal Time)
Trs Staffing Solutions
Technical Recruiter
Tue Jul 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time) — Sun Mar 01 1998 00:00:00 GMT+0000 (Coordinated Universal Time)
Robbins
Human Resource Manager
Thu Jun 01 1995 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Jul 01 1997 00:00:00 GMT+0000 (Coordinated Universal Time)